Welcome to Kohaï! These Terms and Conditions govern your use of our website and your purchase of the Relief Koala. By accessing or using our services, you agree to comply with these terms.
1. General Information
Kohaï operates this website and sells the Relief Koala to provide products designed to improve sleep and relaxation. By placing an order, you agree that:
- You are at least 18 years old or have permission from a legal guardian.
- All information you provide during checkout is accurate and complete.
2. Product Information
We strive to ensure accurate descriptions of the Relief Koala. However, minor variations in color, design, or materials may occur due to production processes.
3. Orders and Payments
- Order Acceptance: We reserve the right to cancel or refuse any order for reasons including, but not limited to, stock availability, errors in pricing, or suspected fraudulent activity.
- Payment: All payments must be made in full at checkout. Accepted payment methods are listed during the checkout process.
4. Shipping and Delivery
Our shipping policies are detailed on the Shipping Policy page. Please review them for information on processing times, costs, and delivery expectations. Kohaï is not responsible for delays caused by carriers or customs procedures.
5. Returns and Refunds
For information about returns and refunds, refer to our Refund Policy. Refund eligibility is subject to meeting the outlined conditions.
6. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Kohaï and protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
7. Limitations of Liability
Kohaï is not liable for:
- Indirect, incidental, or consequential damages resulting from the use of our products or website.
- Any issues arising from misuse or modifications of the Relief Koala.
8. User Conduct
By using our website, you agree not to:
- Violate any applicable laws or regulations.
- Submit false or misleading information.
- Engage in activities that disrupt or harm the website's functionality.
9. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
10. Changes to Terms
Kohaï reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting to this page.
11. Governing Law
These terms are governed by the laws of [your country/state]. Any disputes will be resolved in the jurisdiction of [your location].
12. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: shopkohaico@gmail.com
Thank you for choosing Kohaï and trusting the Relief Koala to bring peace and comfort to your nights.